Recovery of files affected by MedusaLocker Ransomware

We can recover data encrypted by MedusaLocker ransomware on the majority of the storage devices

Specialized in the main virtual machines and databases on the market
Agent ransomware attack
35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt MedusaLocker ransomware files

With our unique solutions recovering MedusaLocker encrypted files has become possible.

Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. An unprecedented number of companies have been subjected to complete data encryption following cyber attacks.

Many of these MedusaLocker attacks are specific and targeted to the victim company, such attacks have enormous destructive potential. Not only is the group in no hurry to start the process of encrypting the data, without first reaching online backups and as many devices on the network as possible, this process can last for months, and when the ransomware is executed it can encrypt the vast majority of the data or even 100% of the files.

In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.

In many cases, even after payment of the MedusaLocker ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.

Digital Recovery comes to the market with solutions capable of decrypting files affected by ransomware. We have solid numbers in our recovery projects.

Why Digital Recovery?

With more than 23 years of experience, we have garnered a global clientele of satisfied customers who have benefited from our solutions. Our ability to remotely execute the majority of our solutions, coupled with our multilingual support, has enabled us to provide effective assistance to customers worldwide.

As MedusaLocker ransomware attacks continue to rise globally, we have focused our expertise on ransomware decryption. Our team has developed a distinctive solution that can be applied to a wide range of storage devices, including Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.

Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of ransomware files.

We offer an advanced diagnosis that will allow us to understand the dimension of the MedusaLocker attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.

All our solutions are supported by the General Data Protection Regulation (GDPR), through which we offer total security to our customers. We also provide a confidentiality agreement (NDA) written by our legal department. But if you feel more comfortable in providing an NDA written by your own company, we are open to analyze and accept it, if necessary.

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Answers from our experts

How do I recover files affected by MedusaLocker ransomware?

The recovery of MedusaLocker ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases.

This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.

How to choose a company to decrypt my data?

Due to the limited number of companies with the ability to decrypt MedusaLocker ransomware files, accurate information on this process is hard to come by. As a result, many people believe that such recovery is impossible, and there is a lot of misinformation that decryption cannot be done.

And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.

Information about these processes and customers is confidential, so formal testimonials are scarce.

In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.

How much does the process to decrypt MedusaLocker ransomware cost?

The cost of the ransomware decryption process can only be determined after an initial diagnosis, as the extent of the damage caused by the MedusaLocker ransomware attack needs to be assessed. This evaluation will determine if the decryption process is possible or not, and the complexity of the process required. As a result, it is not possible to provide an estimate or quote for the cost of the decryption process without first conducting an analysis.

After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.

Is negotiating with hackers from MedusaLocker group a good option?

Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.

We strongly advise victims of MedusaLocker ransomware attacks not to contact the criminals directly but instead seek professional assistance from experts in this field. By contacting professionals, victims can be accompanied by an expert who can analyze the data and evaluate the possibilities of recovery. This approach can help reduce stress and increase the chances of a successful recovery while minimizing the risk of further damage or loss of data.

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What you need to know

Preventing a MedusaLocker ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.

  1. Keep software and operating systems up to date: Regularly update software and operating systems with the latest security patches to protect against known vulnerabilities.

  2. Use strong passwords and two-factor authentication: Use strong, unique passwords for all accounts and enable two-factor authentication to add an extra layer of security.

  3. Educate employees: Train employees on how to recognize phishing emails and other social engineering tactics used by cybercriminals.

  4. Back up data regularly: Make sure to regularly back up important data to a secure, offsite location.

  5. Use antivirus and antimalware software: Use reputable antivirus and antimalware software and keep it up to date.

  6. Limit user access: Restrict user access to only what is necessary to perform their job functions and regularly review and remove unnecessary access.

  7. Monitor network traffic: Regularly monitor network traffic to detect unusual activity or traffic patterns.

  8. Have an incident response plan: Develop and regularly test an incident response plan to respond quickly and effectively to a ransomware attack.

By following these best practices, organizations can help reduce their risk of falling victim to a MedusaLocker ransomware attack.

There exist various tactics utilized by MedusaLocker criminals, the primary ones being: dissemination of infected files, malicious hyperlinks, RDP-based assaults, phishing, spam email campaigns, among others.

Their ultimate objective is to infiltrate the victim’s system without their knowledge. Therefore, MedusaLocker ransomware disguises itself within the system to evade detection by security systems.

In situations where user involvement is required, perpetrators employ phishing techniques to induce the victim into unwittingly downloading ransomware onto their system.

High consumption of processing, memory and disk access are suspicious behaviors that need to be investigated thoroughly in order to assess whether an attack is underway.  

The MedusaLocker ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.

It is also possible to detect the MedusaLocker attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.

The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing this all stored data will be lost.

But in cases where the attacking group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.

Discover the invisible vulnerabilities in your IT – with the 4D Pentest from Digital Recovery