Recovery of files affected by MedusaLocker Ransomware

We can recover data encrypted by MedusaLocker ransomware on the majority of the storage devices

Specialized in the main virtual machines and databases on the market
Agent ransomware attack
35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt MedusaLocker ransomware files

We have developed exclusive solutions that enable the recovery of MedusaLocker encrypted files.

Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. The number of companies experiencing complete encryption of their data following an attack has risen to an unprecedented level.

Many of these MedusaLocker attacks are specific and targeted to the victim company, such attacks have enormous destructive potential. Not only is the group in no hurry to start the process of encrypting the data, without first reaching online backups and as many devices on the network as possible, this process can last for months, and when the ransomware is executed it can encrypt the vast majority of the data or even 100% of the files.

In the face of something so disastrous, there is little that can be done, especially if backups have been affected or are not up to date. The number of companies that shut down after having their data encrypted has reached staggering numbers.

In many cases, even after payment of the MedusaLocker ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.

Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.

Why Digital Recovery?

With more than 23 years of experience, we have accumulated satisfied customers around the world. We can run most of our solutions remotely, and we have multilingual support.

As MedusaLocker ransomware attacks continue to rise globally, we have focused our expertise on ransomware decryption. Our team has developed a distinctive solution that can be applied to a wide range of storage devices, including Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.

Our team of specialists is highly qualified and equipped with the latest technologies in the data recovery market, including our proprietary TRACER technology. With TRACER, we have achieved remarkable results in decrypting ransomware files, setting us apart from others in the industry.

We offer an advanced diagnosis that will allow us to understand the dimension of the MedusaLocker attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.

All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security and protection for our customers. Our legal department has drafted a confidentiality agreement (NDA) that we provide to our clients. However, if you prefer to provide your own NDA, we are open to reviewing and accepting it, if necessary.

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Answers from our experts

How do I recover files affected by MedusaLocker ransomware?

The recovery of MedusaLocker ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases.

Successful recovery of encrypted ransomware files requires knowledge about the specific storage device that was affected. Our experts possess extensive knowledge and expertise in each of the major storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more. Without this specialized knowledge, file recovery can be compromised and may not be possible.

How to choose a company to decrypt my data?

Due to the limited number of companies with the ability to decrypt MedusaLocker ransomware files, accurate information on this process is hard to come by. As a result, many people believe that such recovery is impossible, and there is a lot of misinformation that decryption cannot be done.

And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.

Information about these processes and customers is confidential, so formal testimonials are scarce.

Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.

How much does the process to decrypt MedusaLocker ransomware cost?

It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by MedusaLocker ransomware and analyze whether decryption will be possible or not.

After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.

Is negotiating with hackers from MedusaLocker group a good option?

Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.

We recommend that the victim should not contact the MedusaLocker criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.

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What you need to know

Preventing a MedusaLocker ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.

  1. Keep software and operating systems up to date: Regularly update software and operating systems with the latest security patches to protect against known vulnerabilities.

  2. Use strong passwords and two-factor authentication: Use strong, unique passwords for all accounts and enable two-factor authentication to add an extra layer of security.

  3. Educate employees: Train employees on how to recognize phishing emails and other social engineering tactics used by cybercriminals.

  4. Back up data regularly: Make sure to regularly back up important data to a secure, offsite location.

  5. Use antivirus and antimalware software: Use reputable antivirus and antimalware software and keep it up to date.

  6. Limit user access: Restrict user access to only what is necessary to perform their job functions and regularly review and remove unnecessary access.

  7. Monitor network traffic: Regularly monitor network traffic to detect unusual activity or traffic patterns.

  8. Have an incident response plan: Develop and regularly test an incident response plan to respond quickly and effectively to a ransomware attack.

By following these best practices, organizations can help reduce their risk of falling victim to a MedusaLocker ransomware attack.

There are several strategies employed by MedusaLocker criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more. 

All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the MedusaLocker ransomware camouflages itself in the system so as not to be detected by defense systems. 

In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realizing it, downloads the ransomware into the system.

Suspicious activities such as excessive processing, memory usage, and disk access warrant a thorough investigation to determine whether an attack is in progress.

MedusaLocker Ransomware typically utilizes the machine’s own resources to carry out data exfiltration and encryption, thereby imposing a heavy load on the system’s resources.

Moreover, detecting the attack through changes to file extensions can be challenging since the encryption process would have already been initiated, making it a more complex process.

If a device is affected by MedusaLocker ransomware that uses encryption, the encrypted data will remain inaccessible until the ransom is paid or the device is formatted.

However, if the attacking group employs the double extortion tactic of copying and exfiltrating all files from the device prior to encryption, they may post the stolen files on the group’s website or on Dark Web forums. In this case, even if the victim pays the ransom or formats the affected device, the original data will remain encrypted while the stolen files will be exposed, causing significant data breaches and privacy concerns.

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.

Discover the invisible vulnerabilities in your IT – with the 4D Pentest from Digital Recovery