We can retrieve data encrypted by Mallox ransomware across most storage devices
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Decrypt Mallox ransomware files
Ransomware attacks have become one of the leading and most damaging means of cyber attacks in recent years. An unprecedented number of companies have been subjected to complete data encryption following cyber attacks.
Numerous Mallox cyber attacks are tailored and directed towards specific victim companies, with the potential for immense destruction. These attacks often involve a deliberate delay in the encryption process, as the attackers attempt to first gain access to online backups and as many network devices as possible. This can result in the encryption process lasting for months, and once the ransomware is executed, it has the capability to encrypt the majority, if not all, of the data files.
In the face of such a disastrous event, the options available for organizations are often limited, especially if their backup systems have been impacted or are not updated. The alarming number of companies that have been forced to shut down operations after their data has been encrypted is a stark reminder of the devastating impact of these attacks.
In many cases, even after payment of the Mallox ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.
Digital Recovery comes to the market with solutions capable of decrypting files affected by Mallox ransomware. We have solid numbers in our recovery projects.
Why Digital Recovery?
With over 23 years of experience, we have garnered a global clientele of satisfied customers who have benefited from our solutions. Our ability to remotely execute the majority of our solutions, coupled with our multilingual support, has enabled us to provide effective assistance to customers worldwide.
As Mallox ransomware attacks continue to rise globally, we have focused our expertise on ransomware decryption. Our team has developed a distinctive solution that can be applied to a wide range of storage devices, including Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our team of specialists is highly qualified and equipped with the latest technologies in the data recovery market, including our proprietary TRACER technology. With TRACER, we have achieved remarkable results in decrypting ransomware files, setting us apart from others in the industry.
We provide an advanced diagnosis service that enables us to determine the extent of the Mallox attack. This initial assessment can be completed within the first 24 working hours after receiving the samples. Upon completion of the assessment, we provide a commercial agreement for our services. Once the agreement is accepted, we initiate the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security and protection for our customers. Our legal department has drafted a confidentiality agreement (NDA) that we provide to our clients. However, if you prefer to provide your own NDA, we are open to reviewing and accepting it, if necessary.
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Customer experiences
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.
Answers from our experts
How do I recover files affected by Mallox ransomware?
The recovery of Mallox ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases.
This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Due to the limited number of companies with the ability to decrypt Mallox ransomware files, accurate information on this process is hard to come by. As a result, many people believe that such recovery is impossible, and there is a lot of misinformation that decryption cannot be done.
And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.
Information about these processes and customers is confidential, so formal testimonials are scarce.
Given all this, it is important that you look for companies that are serious and that have several years of experience in the data recovery market and that make an expert available for the customer to communicate with from the first contact.
How much does the process to decrypt Mallox ransomware cost?
It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by Mallox ransomware and analyze whether decryption will be possible or not.
Once the initial diagnosis is complete, we provide a commercial proposal for the recovery process. The payment for the service is typically only requested after the customer has validated the recovered files in a remote session. This process ensures that the customer is satisfied with the results before finalizing the payment.
Is negotiating with hackers from Mallox group a good option?
Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.
We strongly advise victims of Mallox ransomware attacks not to contact the criminals directly but instead seek professional assistance from experts in this field. By contacting professionals, victims can be accompanied by an expert who can analyze the data and evaluate the possibilities of recovery. This approach can help reduce stress and increase the chances of a successful recovery while minimizing the risk of further damage or loss of data.
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What you need to know
How to prevent a Mallox ransomware attack?
Preventing a Mallox ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
- Organization – Having documentation of the IT park helps a lot in the prevention process, in addition to the inventory of networks and computers. Develop rules so that new employees have clear company policy on the installation and use of programs on computers.
- Strong Passwords – Passwords should be strong, containing more than 8 digits, including special ones. And do not use a single password for multiple credentials.
- Security Solutions – Have a good antivirus installed, keep all programs up to date, especially the operating system. Besides the antivirus solution, you need a Firewall and endpoints. They will make sure that the system stays protected.
- Beware of suspicious emails – One of the most used means for invasion used by hacker groups are spam email campaigns, so it is vital to create a security and awareness policy for employees not to download attached files sent by unknown emails.
- Efficient backup policies – Backups are essential for any eventual incident, but even with this essential role many companies neglect it or create a backup schedule that is not effective. We have already assisted several clients that not only the data was encrypted, but also the backups. It is not recommended to keep online backups only. The best backup structure is 3x2x1, which is 3 backups, 2 online and 1 offline, in addition to creating a consistent routine of updating the backups.
- Beware of unofficial programs – There are numerous paid programs that are made available for free on the Internet, such as Windows, Office and many others. They may appear to be free at first, but in the future can be used as a gateway for future hacker attacks. Even if official programs demand financial resources, they are a good investment and are also secure.
What is the most common means of access used by hackers to break into the environments?
There exist various tactics utilized by Mallox criminals, the primary ones being: dissemination of infected files, malicious hyperlinks, RDP-based assaults, phishing, spam email campaigns, among others.
Their ultimate objective is to infiltrate the victim’s system without their knowledge. Therefore, Mallox ransomware disguises itself within the system to evade detection by security systems.
In situations where user involvement is required, perpetrators employ phishing techniques to induce the victim into unwittingly downloading ransomware onto their system.
Is there any behavior of my server, that I can analyze, to know if I am being attacked by Mallox Ransomware?
Suspicious activities such as excessive processing, memory usage, and disk access warrant a thorough investigation to determine whether an attack is in progress.
Mallox Ransomware typically utilizes the machine’s own resources to carry out data exfiltration and encryption, thereby imposing a heavy load on the system’s resources.
Moreover, detecting the attack through changes to file extensions can be challenging since the encryption process would have already been initiated, making it a more complex process.
What happens if I don't pay the Mallox ransom?
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing this all stored data will be lost.
But in cases where the attacking group uses the double extortion tactic of copying and extracting all files and encrypting the original data, the stolen files will be posted on the group’s website or Dark Web forums and all original data will remain encrypted on the affected device, requiring the device to be formatted.
