We can retrieve data encrypted by Locky ransomware across most storage devices
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Decrypt Locky ransomware files
In recent years, ransomware attacks have emerged as a prominent and highly destructive form of cyber attack. There has been an unprecedented increase in the number of companies that have had their data completely encrypted after an attack.
Many Locky cyber attacks are customized and aimed at particular organizations, and can cause severe damage. These attacks frequently feature a purposeful pause in the encryption procedure, as the perpetrators try to infiltrate online backup systems and as many network-connected devices as possible. As a result, the encryption process can persist for several months, and upon activation, the ransomware can encrypt almost all, if not all, of the data files. This highlights the severity and destructive potential of these targeted attacks.
In the face of such a disastrous event, the options available for organizations are often limited, especially if their backup systems have been impacted or are not updated. The alarming number of companies that have been forced to shut down operations after their data has been encrypted is a stark reminder of the devastating impact of these attacks.
In many cases, even after payment of the Locky ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.
Digital Recovery comes to the market with solutions capable of decrypting files affected by Locky ransomware. We have solid numbers in our recovery projects.
Why Digital Recovery?
With over 23 years of experience, our business has garnered a substantial number of contented customers across the globe. We are capable of remotely administering the majority of our solutions, and our team possesses the ability to communicate proficiently in multiple languages, enhancing our capacity to serve a diverse clientele.
As Locky ransomware attacks continue to rise globally, we have focused our expertise on ransomware decryption. Our team has developed a distinctive solution that can be applied to a wide range of storage devices, including Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.
Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of ransomware files.
We provide an advanced diagnosis service that enables us to determine the extent of the Locky attack. This initial assessment can be completed within the first 24 working hours after receiving the samples. Upon completion of the assessment, we provide a commercial agreement for our services. Once the agreement is accepted, we initiate the process of decrypting the files.
All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security and protection for our customers. Our legal department has drafted a confidentiality agreement (NDA) that we provide to our clients. However, if you prefer to provide your own NDA, we are open to reviewing and accepting it, if necessary.
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Customer experiences
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.
Answers from our experts
How do I recover files affected by Locky ransomware?
The recovery of Locky encrypted ransomware files is made possible by our proprietary technology, which enables us to locate and reconstruct the affected files in many cases.
This process requires knowledge about the storage device that was affected, without which the files can be corrupted and recovery would not be possible. Our experts have extensive knowledge about each of the major storage devices, such as: RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more.
How to choose a company to decrypt my data?
Due to the limited number of companies with the ability to decrypt Locky ransomware files, accurate information on this process is hard to come by. As a result, many people believe that such recovery is impossible, and there is a lot of misinformation that decryption cannot be done.
While there may be discussions around the possibility of decrypting ransomware files, there are indeed reputable companies that have developed solutions to do so, including Digital Recovery.
Due to the confidential nature of the recovery process and customer information, formal testimonials regarding these processes are limited.
In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.
How much does the process to decrypt Locky ransomware cost?
It is not possible to state the price of the process before the initial diagnosis, only after it is possible to measure the size of the damage caused by Locky ransomware and analyze whether decryption will be possible or not.
After the initial diagnosis, a commercial proposal is made available and, once accepted, the recovery process is started. In most of the cases the payment is only made after the validation of the recovered files, done by the customer himself in a remote session.
Is negotiating with hackers from Locky group a good option?
Criminals often rely on victims contacting them in the first few hours after a ransomware attack, and will use threatening language in their ransom demands. During this initial contact, victims may be under significant stress and may be more likely to comply with the criminals’ demands.
We strongly advise victims of Locky ransomware attacks not to contact the criminals directly but instead seek professional assistance from experts in this field. By contacting professionals, victims can be accompanied by an expert who can analyze the data and evaluate the possibilities of recovery. This approach can help reduce stress and increase the chances of a successful recovery while minimizing the risk of further damage or loss of data.
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What you need to know
How to prevent a Locky ransomware attack?
Preventing a Locky ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.
Keep software and operating systems up to date: Regularly update software and operating systems with the latest security patches to protect against known vulnerabilities.
Use strong passwords and two-factor authentication: Use strong, unique passwords for all accounts and enable two-factor authentication to add an extra layer of security.
Educate employees: Train employees on how to recognize phishing emails and other social engineering tactics used by cybercriminals.
Back up data regularly: Make sure to regularly back up important data to a secure, offsite location.
Use antivirus and antimalware software: Use reputable antivirus and antimalware software and keep it up to date.
Limit user access: Restrict user access to only what is necessary to perform their job functions and regularly review and remove unnecessary access.
Monitor network traffic: Regularly monitor network traffic to detect unusual activity or traffic patterns.
Have an incident response plan: Develop and regularly test an incident response plan to respond quickly and effectively to a ransomware attack.
By following these best practices, organizations can help reduce their risk of falling victim to a Locky ransomware attack.
What is the most common means of access used by hackers to break into the environments?
There are several strategies employed by Locky criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more.
All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Locky ransomware camouflages itself in the system so as not to be detected by defense systems.
In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realizing it, downloads the ransomware into the system.
Is there any behavior of my server, that I can analyze, to know if I am being attacked by Locky Ransomware?
High consumption of processing, memory and disk access are suspicious behaviors that need to be investigated thoroughly in order to assess whether an attack is underway.
The Locky ransomware uses the machine’s own resources to perform exfiltration. In order to encrypt the machine this demands the use of its own resources.
It is also possible to detect the Locky attack by the changes made to the file extensions, this type of detection is a bit more complex because the encryption process will have already been started.
What happens if I don't pay the Locky ransom?
The data will remain encrypted, it will be necessary for the affected machine to be formatted. By doing this all stored data will be lost.
However, if the attacking group employs the double extortion tactic of copying and exfiltrating all files from the device prior to encryption, they may post the stolen files on the group’s website or on Dark Web forums. In this case, even if the victim pays the ransom or formats the affected device, the original data will remain encrypted while the stolen files will be exposed, causing significant data breaches and privacy concerns.
