Specialties





technology to bring your data back!
Decrypt TOTVS
Specialized team for decrypting databases affected by ransomware.
- Over 25 years of experience
- Present in 7 countries
- Multilingual support
WORLDWIDE SERVICES
CASES OF LOCKBIT ATTACK
CASES OF BLACK CAT ATTACK
CASES OF HIVE LEAKS ATTACK
CASES OF MALLOX ATTACK
AMOUNT SAVED FOR NOT DEALING WITH HACKERS







Recover TOTVS encrypted by ransomware
Digital Recovery’s TOTVS decryption service is a specialized technical solution developed specifically to recover ERP TOTVS environments encrypted by ransomware.
Our service is aimed directly at companies that use the TOTVS system as a strategic core for their financial, administrative, industrial, and commercial operations, and that urgently need to restore affected data to keep the business running.
The TOTVS ERP is an essential tool for companies of all sizes and industries, integrating critical information about production processes, inventory, sales, finance, human resources, and logistics.
Due to the centralization and importance of this data, ransomware attacks on the TOTVS system have severe and immediate consequences, leading to operational downtime and significant financial risks.
Among the most common causes of TOTVS environment encryption are ransomware attacks that exploit unpatched technical vulnerabilities, failures in securing administrative credentials, malicious emails (phishing), and social engineering targeting key company personnel.
Digital Recovery has in-depth knowledge of the TOTVS system structure, enabling fast and secure recovery of compromised information.
With exclusive techniques and advanced methodologies, we are capable of decrypting ransomware in complex environments affected by sophisticated ransomware variants, significantly reducing recovery time and quickly restoring operational normality to your business.
Why Digital Recovery?
Digital Recovery specializes in the recovery of data encrypted by ransomware. Our advanced technical expertise and proprietary methods ensure fast and effective results, minimizing financial and operational losses after cyberattacks.
We rely on proprietary decryption technologies developed specifically to address the unique aspects of TOTVS systems, allowing for the accurate and complete recovery of compromised data. Our highly skilled team is available for emergency support 24/7, ensuring your company receives immediate and specialized assistance in any critical situation.
Throughout the entire recovery process, we follow strict security and confidentiality protocols, ensuring the complete protection of your sensitive information. Digital Recovery has successfully recovered numerous TOTVS environments affected by ransomware, gaining extensive experience across companies of various sectors and sizes.
Our commitment is to quickly restore the full functionality of the TOTVS ERP system, ensuring business continuity and preserving the integrity of your company’s strategic data.
We are always online
Please fill out the form, or select your preferred contact method. We will contact you to start recovering your files.
Success Cases
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.









Answers from our experts
Is it possible to recover all TOTVS modules encrypted by ransomware?
Yes. Our methodology is capable of decrypting and recovering data from all TOTVS ERP modules, including financial, administrative, logistics, HR, industrial, commercial, and any other specific segment of the system that may have been affected by the ransomware attack. Our technical team works in a specialized manner to ensure that all critical areas of the system are restored as quickly as possible.
What is the average time to recover a TOTVS system after a ransomware attack?
The recovery time may vary depending on the extent of the encryption, the volume of affected data, and the specific type of ransomware involved. Typically, our technical team performs an immediate preliminary analysis, which allows for an accurate estimate of the time required for the complete recovery process. <strong>Our goal is always to restore full operations in the shortest time possible.</strong>
Is it possible to perform the TOTVS recovery remotely?
Yes. Digital Recovery offers safe and effective remote recovery for most cases. This method allows our technical team to quickly begin data recovery and minimize downtime of the TOTVS system. However, when necessary, we can also provide on-site support, depending on your company’s specific requirements.
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What you need to know
How to prevent a Ransomhub ransomware attack?
Preventing a Ransomhub ransomware attack requires a comprehensive cybersecurity structure. Below are key points that should be considered:
Organization – Proper documentation of the IT infrastructure is extremely helpful for prevention, along with the organization of networks and computers. It is also essential to develop clear rules so new employees understand the company’s policy regarding the installation and use of software on company devices.
Strong passwords – Passwords should contain more than 8 characters, including both letters and special characters. Additionally, it is important not to use the same password across multiple accounts.
Security solutions – A reliable antivirus must be installed and regularly updated, as well as the operating system. Having a firewall and endpoint protection is fundamental to keeping the system secure.
Beware of suspicious emails – One of the most common methods used by hacker groups to gain access is through spam email campaigns. It is therefore vital to create a security policy and raise employee awareness to avoid downloading attachments from unknown senders.
Effective backup policies – Backups are one of the most important measures for protecting company data. Even so, many organizations neglect backups or use ineffective schedules. We’ve handled cases where not only the data was encrypted, but the backups as well. It’s crucial to establish a consistent routine for updating backups and to avoid relying solely on online backups. The best backup structure is the 3-2-1 rule: 3 copies, 2 stored online, and 1 stored offline—along with a consistent update routine.
Beware of unofficial software – Many paid programs are offered for free online, such as Windows, Office, and others. While they may seem free, these programs can be used as gateways for future hacker attacks. Official software may require investment, but it provides far superior security compared to free versions.
What is the most commonly used access method by hackers to infiltrate systems?
To carry out ransomware attacks, criminals use several strategies such as downloading infected files, malicious links, RDP-based intrusions, spam email campaigns, and more.
All of these methods aim to access the victim’s system without detection. To achieve this, ransomware often hides within the system to avoid being detected by security tools. In tactics that rely on user interaction, phishing techniques are used to trick the victim into unknowingly downloading the ransomware onto the system.
Are there any behaviors on my server that I can analyze to determine if I'm being targeted by a ransomware attack?
It’s important to watch for certain signs that may indicate a ransomware attack is in progress.
These include increased consumption of processing power, memory, and disk access, which can signal that the malware is actively encrypting or exfiltrating data.
Another way to detect an attack is by observing changes in file extensions, which is a direct result of the ransomware’s encryption. However, this method can be more challenging in cases where the attack is designed to mask its activities to avoid detection.
What happens if I don't pay the redemption?
Once data is encrypted by ransomware, the only way to recover it is by paying the ransom demanded by the criminal group. However, there is no guarantee that the data will be released, and paying the ransom may also encourage the group to continue its attacks.
In cases where the attackers use double extortion tactics—copying and extracting all files before encrypting the original data—the situation becomes even more severe. In addition to encryption, the stolen files are threatened with public release if the ransom is not paid. In such cases, reformatting the affected device often becomes unavoidable.