Specialties





technology to bring your data back!
Decrypt Acronis
Specialized team to decrypt databases affected by ransomware.
- Over 25 years of experience
- Present in 7 countries
- Multilingual support
WORLDWIDE SERVICES
CASES OF LOCKBIT ATTACK
CASES OF BLACK CAT ATTACK
CASES OF HIVE LEAKS ATTACK
CASES OF MALLOX ATTACK
AMOUNT SAVED FOR NOT DEALING WITH HACKERS







Recover Acronis encrypted by ransomware
The Acronis backup decryption service offered by Digital Recovery is a specialized technical solution developed specifically for the recovery of Acronis backups encrypted by ransomware attacks.
We recognize the critical importance of backups for business continuity, as they often represent the last line of defense against irreversible data loss.
Backups performed with Acronis are widely used by companies due to the robustness, security, and reliability provided by the platform. However, in ransomware attacks, criminals are able to access and encrypt these backups, completely preventing data recovery through conventional means.
To solve these extreme situations, we have developed a unique approach based on reverse engineering and proprietary tools that enable effective decryption of affected Acronis backups.
Our technical team has deep knowledge of the specific structure of Acronis backups, allowing us to operate with high precision and agility even in the most complex cases, fully restoring access to the data and quickly reestablishing the security of the corporate environment.
Why Digital Recovery?
Digital Recovery specializes in decrypting ransomware, standing out as an international reference in recovery after ransomware attacks. We are recognized for our exceptional technical capabilities, extensive experience, and high success rates in complex cases involving encrypted backups.
Our detailed knowledge of the technical structure of Acronis backups, combined with exclusive proprietary tools developed in-house, allows us to act accurately and swiftly, minimizing downtime and losses associated with the incident.
We offer specialized emergency support 24 hours a day, ensuring quick and precise responses for companies that urgently need to recover critical backups. Throughout the entire process, we operate with strict security protocols and absolute confidentiality of information, fully protecting our clients’ sensitive data.
We have an extensive track record of successful cases, recovering Acronis backups for national and international organizations across various economic sectors. In each situation, our highly qualified technical team provides continuous follow-up and full support, from the initial response to the complete recovery of data and the affected environment.
We are always online
Please fill out the form, or select your preferred contact method. We will contact you to start recovering your files.
Success Cases
What our customers say about us
"We had a serious issue following a NAS server power outage in Raid 5. I immediately contacted DIGITAL RECOVERY. After a few days of hard work the issue was resolved."
"One of our RAID servers had stopped. After several attempts without fixing the problem we found DIGITAL RECOVERY and 5 hours later, at 4:00 am, the data was recovered."
"We referred DIGITAL RECOVERY in a special case (data loss) in a storage RAID 5. Digital Recovery recovered 32 million files and the customer was extremely satisfied."
"Without any doubts the best data recovery company. Digital Recovery contact details will always be saved on my cell phone, as I will inevitably need it again."
"The quality of the service is excellent. The attention given to the service is gratifying and the feedbacks that are given leave us calm, knowing that we can trust in the work and dedication."
Customer since 2017
"Great company, they saved me from a big problem!!! I recommend them, what a quick service, my thanks to the Digital Recovery team for the attention and speed in solving the problem! Awesome!"
"The second time I count on the agility and professionalism of the Digital Recovery team, they are very experienced and agile. I recommend them to everyone"
They helped me recover some data that I had thought was lost. I had a great experience with the team for their calmness, agility, and transparency.









Answers from our experts
Is it possible to recover Acronis backups encrypted by any type of ransomware?
How long does it take to decrypt Acronis backups?
The recovery time varies depending on the size and complexity of the affected backup, as well as the specific ransomware variant used in the attack. Generally, after a quick initial analysis, our technical team will provide a clear estimate of the time required for recovery, always prioritizing maximum agility to minimize your company’s operational downtime.
Is the recovery of Acronis backups done remotely or on-site?
Digital Recovery can perform the recovery either remotely or on-site, depending on your company’s specific needs. Remote recovery is fast and secure, addressing most emergency cases with maximum efficiency. In situations that require on-site intervention, our team is fully prepared to operate directly in your environment.
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What you need to know
How to prevent a Ransomhub ransomware attack?
Preventing a Ransomhub ransomware attack involves a comprehensive cybersecurity framework. Below, we list important points that should be considered.
Organization – Proper documentation of the IT infrastructure is very helpful in the prevention process, along with organizing networks and computers. Developing rules so that new employees understand the company’s policy regarding the installation and use of software on computers is also essential.
Strong passwords – Passwords should contain more than 8 characters, including both regular and special characters. Additionally, it is important not to use the same password for multiple accounts.
Security solutions – A good antivirus should be installed and kept up to date, along with the operating system. Having a firewall and endpoints in place is essential to keep the system protected.
Beware of suspicious emails – One of the most common entry points used by hacker groups is spam email campaigns, so it is vital to establish a security policy and raise awareness among employees not to download attached files sent by unknown emails.
Effective backup policies – Backups are one of the most important measures for protecting a company’s data. Even so, many organizations neglect or create ineffective backup schedules. We have handled cases where, in addition to the data being encrypted, the backups were as well. It is important to establish a consistent routine for updating backups and not rely solely on online storage. It is not recommended to keep backups online only. The best backup structure is the 3x2x1 rule: 3 backups, 2 online and 1 offline, along with a consistent backup update routine.
Be cautious with unofficial software – There are countless paid programs available for free on the internet, such as Windows, Office, and many others. Although they may appear to be free, these programs can be used as a gateway for future hacker attacks. Official software may require resources but offers significantly better security than free alternatives.
What is the most commonly used access method by hackers to breach environments?
To carry out ransomware attacks, criminals use various strategies such as infected file downloads, malicious links, RDP attacks, spam email campaigns, and others.
All of them share the same goal: to access the victim’s system without being noticed. To achieve this, ransomware disguises itself within the system to avoid detection by defense mechanisms. In tactics that rely on user interaction, phishing techniques are used so the victim unknowingly downloads the ransomware onto the system.
Is there any behaviour in my server that I can monitor to know if I'm being attacked by ransomware?
It is important to pay attention to certain signs that may indicate an ongoing ransomware attack.
Among them are increased usage of processing power, memory, and disk access, which may indicate the execution of encryption or data exfiltration by the malware.
Another way to detect the attack is by observing changes in file extensions, which are a direct result of the encryption performed by the ransomware. However, this method of detection can be more complex in attacks that attempt to mask their activities to avoid being noticed.
What happens if I don't pay the redemption?
Once the data is encrypted by ransomware, the only way to recover it is by paying the ransom demanded by the criminal group. However, there is no guarantee that the data will be released, and the payment may encourage the group to continue their attacks.
But in cases where the group behind the attack uses the double extortion tactic—which involves copying and extracting all files and encrypting the original data—the situation is even more serious, as the stolen files will be publicly exposed if the ransom is not paid. In such cases, formatting the affected device becomes inevitable.