"The feeling was absolutely incredible, holding a data carrier in our hands where we knew our current server data was on it."
André Sobotta - moto GmbH & Co.KG

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Technology to get your data back!

Recovery of files affected by Arcus Media Ransomware

We can retrieve data encrypted by Arcus Media ransomware on the majority of the storage devices

35k+

WORLDWIDE
SERVICES

60+

CASES OF
LOCKBIT ATTACK

40+

CASES OF
BLACK CAT ATTACK

30+

CASES OF
HIVE LEAKS ATTACK

20+

CASES OF
MALLOX ATTACK

$140M+

AMOUNT SAVED FOR NOT DEALING WITH HACKERS

Decrypt Arcus Media ransomware files

We have developed exclusive solutions that enable the recovery of Arcus Media encrypted files.

In recent years, ransomware attacks have emerged as a prominent and highly destructive form of cyber attack. The number of companies experiencing complete encryption of their data following an attack has risen to an unprecedented level.

Numerous Arcus Media cyber attacks are tailored and directed towards specific victim companies, with the potential for immense destruction. These attacks often involve a deliberate delay in the encryption process, as the attackers attempt to first gain access to online backups and as many network devices as possible. This can result in the encryption process lasting for months, and once the ransomware is executed, it has the capability to encrypt the majority, if not all, of the data files.

When faced with such a catastrophic event, there is often little that can be done, particularly if the backup systems have also been compromised or are not current. The staggering number of companies that have been forced to shut down following the encryption of their data serves as a grim reminder of the devastating consequences of these attacks.

In many cases, even after payment of the Arcus Media ransom, the decryption key is not sent by the criminals, and in these cases there is no higher authority to turn to.

Digital Recovery has introduced solutions to the market that can successfully decrypt files affected by ransomware. Our recovery projects have yielded impressive results, with a proven track record of success.

Why Digital Recovery?

With over 23 years of experience, we have accumulated satisfied customers around the world. We can run most of our solutions remotely, and we have multilingual support.

As Arcus Media ransomware attacks continue to rise globally, we have focused our expertise on ransomware decryption. Our team has developed a distinctive solution that can be applied to a wide range of storage devices, including Virtual Machines, RAID Systems, Storages (NAS, DAS, SAN), Databases, Servers, and much more.

Our specialists are highly qualified and have the latest technologies in the data recovery market, the main one is called TRACER, a proprietary technology with which we have obtained expressive results in the decryption of ransomware files.

We offer an advanced diagnosis that will allow us to understand the dimension of the Arcus Media attack, this first diagnosis can be done in the first 24 working hours from the time we receive the samples. After this process, we provide a commercial agreement and, once accepted, we kick off the process of decrypting the files.

All our solutions are compliant with the General Data Protection Regulation (GDPR), ensuring complete security and protection for our customers. Our legal department has drafted a confidentiality agreement (NDA) that we provide to our clients. However, if you prefer to provide your own NDA, we are open to reviewing and accepting it, if necessary.

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Answers from our experts

How do I recover files affected by Arcus Media ransomware?

The recovery of Arcus Media ransomware files is only possible because we have developed a proprietary technology that allows us to locate the encrypted files and reconstruct them, in many cases.

Successful recovery of encrypted ransomware files requires knowledge about the specific storage device that was affected. Our experts possess extensive knowledge and expertise in each of the major storage devices, including RAID systems, Storages (NAS, DAS, SAN), Databases, Servers, Virtual Machines, and more. Without this specialized knowledge, file recovery can be compromised and may not be possible.

How to choose a company to decrypt my data?

Due to the limited number of companies with the ability to decrypt Arcus Media ransomware files, accurate information on this process is hard to come by. As a result, many people believe that such recovery is impossible, and there is a lot of misinformation that decryption cannot be done.

And among all these discussions there are serious companies that have developed such solutions, such as Digital Recovery.

Information about these processes and customers is confidential, so formal testimonials are scarce.

In light of these challenges, it is crucial to seek out reputable companies with significant experience in the data recovery industry, and that provide direct access to a dedicated expert from the initial point of contact. This ensures that customers can trust the expertise and reliability of the company, and receive the support they need to navigate the recovery process.

How much does the process to decrypt Arcus Media ransomware cost?

The cost of the ransomware decryption process can only be determined after an initial diagnosis, as the extent of the damage caused by the Arcus Media ransomware attack needs to be assessed. This evaluation will determine if the decryption process is possible or not, and the complexity of the process required. As a result, it is not possible to provide an estimate or quote for the cost of the decryption process without first conducting an analysis.

Once the initial diagnosis is complete, we provide a commercial proposal for the recovery process. The payment for the service is typically only requested after the customer has validated the recovered files in a remote session. This process ensures that the customer is satisfied with the results before finalizing the payment.

Is negotiating with hackers from Arcus Media group a good option?

Criminals count on the victim contacting them in the first few hours after the attack, so they use threats expressed in the ransom terms, in this first contact the victim will be under strong stress and may give in more quickly to the criminals’ whims.

We recommend that the victim should not contact the Arcus Media criminals, but contact professionals in this field, so that, accompanied by an expert, they can analyze the data and verify the possibilities of recovery.

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What you need to know

Preventing a Arcus Media ransomware attack requires a comprehensive cybersecurity framework, but that’s not all, let’s list some important points that you need to pay attention to.

  1. Keep software and operating systems up to date: Regularly update software and operating systems with the latest security patches to protect against known vulnerabilities.

  2. Use strong passwords and two-factor authentication: Use strong, unique passwords for all accounts and enable two-factor authentication to add an extra layer of security.

  3. Educate employees: Train employees on how to recognize phishing emails and other social engineering tactics used by cybercriminals.

  4. Back up data regularly: Make sure to regularly back up important data to a secure, offsite location.

  5. Use antivirus and antimalware software: Use reputable antivirus and antimalware software and keep it up to date.

  6. Limit user access: Restrict user access to only what is necessary to perform their job functions and regularly review and remove unnecessary access.

  7. Monitor network traffic: Regularly monitor network traffic to detect unusual activity or traffic patterns.

  8. Have an incident response plan: Develop and regularly test an incident response plan to respond quickly and effectively to a ransomware attack.

By following these best practices, organizations can help reduce their risk of falling victim to a Arcus Media ransomware attack.

There are several strategies employed by Arcus Media criminals, the main ones are: downloads of infected files, malicious links, attacks via RDP, Phishing, spam email campaigns, and more. 

All of them have the same intention, to access the victim’s system without the victim’s awareness. To do so, the Arcus Media ransomware camouflages itself in the system so as not to be detected by defense systems. 

In the tactics that depend on the action of a user, phishing tactics are applied so that the victim, without realizing it, downloads the ransomware into the system.

Suspicious activities such as excessive processing, memory usage, and disk access warrant a thorough investigation to determine whether an attack is in progress.

Arcus Media Ransomware typically utilizes the machine’s own resources to carry out data exfiltration and encryption, thereby imposing a heavy load on the system’s resources.

Moreover, detecting the attack through changes to file extensions can be challenging since the encryption process would have already been initiated, making it a more complex process.

If a device is affected by Arcus Media ransomware that uses encryption, the encrypted data will remain inaccessible until the ransom is paid or the device is formatted.

However, if the attacking group employs the double extortion tactic of copying and exfiltrating all files from the device prior to encryption, they may post the stolen files on the group’s website or on Dark Web forums. In this case, even if the victim pays the ransom or formats the affected device, the original data will remain encrypted while the stolen files will be exposed, causing significant data breaches and privacy concerns.

Other Ransomware Groups

Through unique technologies Digital Recovery can bring back encrypted data on any storage device, offering remote solutions anywhere in the world.

Discover the invisible vulnerabilities in your IT – with the 4D Pentest from Digital Recovery