It was a seemingly quiet afternoon at Trip Editora, a renowned publishing house with over 35 years of publications and an impressive editorial legacy. Eduardo Zanoni, the company’s CFO, never imagined that this afternoon would be remembered as one of the most critical moments in the publisher’s history.
During the replacement of a faulty hard drive, something unexpected happened: the RAID server—responsible for storing more than 30 years of valuable content—suddenly stopped working. To make matters worse, the only available backup was outdated due to internal failures. The situation was alarming: decades of stories, interviews, photographs, and articles were at risk of being lost forever.
Beyond the real threat of content loss, Eduardo quickly recognized another critical challenge: the loss of internal team confidence in the security of the data. The situation created tension and raised concerns about the company’s ability to manage its digital infrastructure securely.
In that delicate moment, Eduardo and his team turned to Digital Recovery. From the very first contact, they felt an uncommon sense of reassurance amid the chaos. Digital Recovery responded promptly, providing a specialized technical solution and applying advanced methods to rebuild the compromised RAID server.
After a meticulous and swift effort, the most anticipated news arrived: 99% of the data had been recovered. Relief and celebration were immediate. It wasn’t just about data recovery—it was about preserving the legacy of more than three decades of the publishing house.
Today, Eduardo looks back with relief and gratitude:
“Digital Recovery gave us a strong sense of confidence from the very first contact.”
This experience reinforced the importance of relying on specialized partners during the most critical moments—partners capable of turning desperate scenarios into success stories.
