If your files have been encrypted, we accept the challenge of analyzing your case.

Snatch Ransomware

The Snatch ransomware, also known as Snatch Team, has unveiled a new strategy to facilitate data encryption. Snatch, after breaking into the system, before starting the encryption, restarts the computer in safe mode. In this mode the system does not start most software, including security software.

But the ransomware is activated and can then freely encrypt and extract files, as well as move laterally through the company’s internal system in search of credentials with high access privileges.

The group uses brute force attack to break into the company’s systems, this brute force attack is automated so that it is done with more agility.

In a recent attack by the group, the ransomware forced entry to a Microsoft Azure server with the administrator’s account and password. After gaining access to the server, the ransomware spread throughout the system and installed itself on at least 200 machines and opened ports on those machines for remote access.

The ransomware was hidden on the network for several days harvesting sensitive information for the company and after that the files were encrypted paralysing the company’s operation.

This case is a clear example of how the double extortion tactic works, the groups that adhere to this tactic are not only interested in encrypting the company’s system. They can break into the system and only start encrypting the data many weeks later, during that time they can alter the backup routine, extract valuable information for the company.

Faced with a scenario as critical as this, when files are encrypted, backups have been modified and there is pressure for the stolen data to be leaked on the internet, and the ransom price easily reaching into the millions of dollars. Encrypted data recovery needs to be an option, perhaps the least disastrous option for the company.

Recover files Ransomware Snatch

Recover Files Encrypted by Snatch Ransomware

We at Digital Recovery are used to working on highly complex cases where files have been totally or partially encrypted. We have exclusive technologies that have saved our clients millions of dollars by not paying the ransom demanded by criminals.

All our processes are unique and compliant with data protection laws (GDPR) and we also provide our clients with the confidentiality agreement (NDA).

From the first contact until the end of the process the client is accompanied by one of our specialists, this is so that the service is personalized, so that we can deal with the need of real of each client.

No matter which data storage device has been affected by ransomware, we at Digital Recovery can recover your files.

Ransomware Recovery FAQ

Every day, ransomware attacks get better and better. After a successful attack attempt, ransomware quickly maps the user’s most important files to begin encryption. Microsoft Office files, databases, PDFs and design are among its main targets.
Ransomware is designed to go unnoticed, so it can disable all system defences without being noticed and start the process of encrypting files. Even if ransomware goes unnoticed by the system, it can be noticed by the user, as it uses system resources to perform the encryption, which can slow down the system. Ransomware also changes file extensions. So look out for these signs: slowing down the system and adding extensions to files. To find out more, talk to our experts.
Yes, this is possible. You can restart the computer in safe mode, which will limit the action of the ransomware since the system resources will be locked. You can also disconnect the computer from the Internet, which can interrupt the hackers’ connection to your system, it should be noted that there are ransomwares that work even without being connected to the Internet. You can also run diagnostics to identify threats with your antivirus software, the vast majority of antivirus software have this function. But there are cases where the encryption was interrupted by the user, some files had already been affected and this caused an error in the encryption and the hackers could not restore the files, even with the decryption key. In these cases, only a data recovery company, such as Digital Recovery, can recover the files. To find out more, talk to our experts.
Yes, the attacks mainly take place on holidays and weekends, in the early hours of the morning. These days are chosen because there are not many active users on the system, making it impossible to discover the attack before the encryption is complete. To find out more, talk to our experts.
The vast majority of ransomware uses RSA [Rivest-Shamir-Adleman] -2048 and AES [Advanced Encryption Standard] encryption. To find out more, talk to our experts.
First of all, do not pay the ransom. No matter what the hackers say, there is no guarantee that the decryption key will actually be released after the ransom is paid. The first thing to do is to inform the authorities about the attack. Governments have specialised cybercrime departments that will investigate the attack. Next, check if your backups have been affected, if so, only a specialist data recovery company can recover your files, this is the next step. Contact Digital Recovery who will assist you in the full recovery of your files. To find out more, talk to our experts.
After contacting us and sending the affected media, we will diagnose the device to verify the extent of the damage caused by the ransomware, which will allow us to predict the duration of the process and provide the client with a budget. Once the budget is approved by the client, we begin the recovery process, for which we have proprietary software that can, with the help of our specialists, reconstruct the data. If the client opts for remote recovery, instead of sending us the media, they will send the encrypted files to a virtual environment, totally secure, so that we can access them. At the end of the process, we will perform a double check so that the customer can verify the integrity of the recovered files. Payment is only made once the files have been delivered and validated by the client. To find out more, talk to our experts.
Redação Digital Recovery
Redação Digital Recovery
Team Digital Recovery is composed of data recovery specialists who, in a simple way, aim to bring information about the latest technologies on the market, as well as inform about our ability to act in the most complex data loss scenarios.
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